Q & A s

​Do you go on location?

We sure do, have a chat to us about a special place you'd like to go, we love farms and animals so happy to travel. Obviously we prefer studio, as we can control the light and Auckland weather.

Can we purchase the files?

We pride ourselves in the creation of beautiful artwork, however we understand some families are renovating or maybe moving overseas.

We do have digital file packages that can be purchased, also when your purchase artwork or a portrait box you will receive the matching digital files, great to share with other family members and online!

How long are the sessions?

It's kind of a case by case scenario, every age is different. Most of our sessions are finished in 30-45 minutes. There's no point overshooting otherwise it will make decision making very difficult, trust us on that! Also some toddlers have tapped out after 20 minutes so we have to move quickly when dealing with babies and kids.

Newborn photo shoots can take up to 2.5 hours depending how old your newborn is, also how many family members are involved.

We like to let our sessions unfold naturally, if we're having a hard time and there might be a tantrum we always make sure we have the full hour should we need more time. We understand that Dad has to get back to work, so if that's the case we'll get all his photos with each child first, then he can be on his way.

Do we get the same digital print of an image we have ordered?

Yes

My child tends to have the occasional tantrum, what if this happens?

We've got this sorted, just enjoy yourself. Our tickle stick and squeaky pig will solve even the most strong willed child. Trust us on these, we've experienced many!

My husband doesn't enjoy having his photo taken and is quite self conscious, how would you deal with this?

A lot of people don't like having their photo taken. Our family photo sessions are quick and fun, we'll make sure he's smiling and feeling relaxed and that nothing appears too contrived. We are all about spontaneous photos and making everything easy and breezy!

How many images will I see at my design consultation?

About 20-30, any more and you will find things very difficult to choose!


​My baby has really bad eczema does this matter?

Send us a photo, we can retouch after your baby's photo session, however if it's severe we recommend waiting to a later date.